FAQ

Participating pharmacies must be customers of the POS software manufacturers ADG, Awinta or Pharmatechnik. We are working on adding other POS software manufacturers

You don’t have to make any investments; all you need is a contract with kjur. Your POS system provider incurs a one-time activation fee of 70 euros for setting up the interface; depending on the provider, this fee is also due when the system is switched off. You can obtain further information from your POS system provider or from us. In addition, you have to pay a monthly fee to use kjur.

The installation is very quick and easy – after the activation, kjur is set up as a new wholesaler in your inventory control system. We are happy to support you and send you instructions by e-mail, support you on the phone or organize assistance from your POS software provider.

With the help of kjur, contingent drugs will be available, supported by participating manufacturers and participating wholesalers.

For you and your team at the pharmacy, after the activation and installation, kjur is visible as a new wholesaler “kjur-GH” right in your POS system. Needed drugs can be requested using an availability request and ordered via kjur-GH. The delivery of goods and the invoice are then carried out by your regular wholesaler.

You are welcome to contact us anytime by e-mail at apotheken@kjur.com. As a customer, you will also receive the contact details of your personal contact person at kjur.

Yes, it can be switched off with a notice period of three months.

If your wholesaler participates in kjur, we will inform your wholesaler for you. Your existing terms and conditions are not influenced by kjur and will continue to apply.

No, currently this is not planned.

kjur is a privately owned company “GmbH”, it is independent and does not belong to any group, wholesaler or pharmaceutical company. Further information can be found under “About kjur”.